cancellation/ rebook

[Isabella95]

Help !

I cancelled a booking for a couple who were planning on rebooking after i edited the listing. Because i cancelled the guests ae unable to rebook on the same days.... how do i change this?

[John-and-Heather0]

First rule of AirBNB--never cancel for a guest! They have to do it themselves. You will probably need to call AirBNB to sort this out for you.  You should only cancel if you have some extenuating circumstances, and are cancelling when the guest would still like to stay. Host cancellations operate as demerits against the host.

I'm not sure why you thought you needed to cancel to edit your listing. Editing your listing normally does't affect booked guests.