Reviews

[Diane465]

When I leave a review for a guest do they see it before they leave me theirs?

[Dave-and-Deb0]

Hi @Diane465

No, they do not.  The reviews are double blind and they will only see it if they leave you a review or after the 14 day review period ends in which case they cannot leave you a review after that time has expired.

[Diane465]

Wish I’d known. But I find it very difficult saying some one is a complete slob and left it like a dirty tip!

[Dave-and-Deb0]

One of my favorite review comments for something like this is, "The guest left the suite messy and would be better suited for motel accomodations in the future".  

[Diane465]

So if someone in this category rebooks can I cancel them?

[Dave-and-Deb0]

If it is an Instant Book reservation and you feel uncomfortable.  It does state that uncomfortable can be due to negative reviews of the guest.

[Letti0]

@Diane465  You give them a thumbs down and 3 or less *'s and they cannot instant book with anyone. You flag/report their profile and block them they can not book you again.