Question: How Do I add a Pet fee?

Julia931
Level 1
New York, NY

Question: How Do I add a Pet fee?

Been trying to add a separate fee for pets.  Can't find a way to do it.  Can anyone help?  

2 Replies 2
Steve143
Level 10
Limerick, Ireland

Hello @Julia931,

 

There isn't a way to add a pet fee so that's automatically included in the total charged to the guest.

All you can do is to prominently mention it in your listing and in messages to the guest.

 

You then have to use the resolution centre to request the money from the guest. Once the guest accepts the request the charge is taken and paid to you in the usual way. If they don't accept it no charge is made.

 

To request money, go to the reservation in question and click the "Send or request money" item in the options and follow the procedure from there.

 

Steve.

Lisa723
Level 10
Quilcene, WA

@Julia931 join the club.