Messaging past guests

Elizabeth584
Level 1
Inverness, Canada

Messaging past guests

Is there a way to message past guests in on group email or do I have to do it all individually?

1 Reply 1

@Elizabeth584 - only individually unless you collected their email addresses personally from them during their stay and do it outside the Airbnb system. However, you can create a "saved message" that you could access within every conversation to quickly send the same information to each guest.  

https://community.withairbnb.com/t5/Hosting/Saved-Messages-how-to/td-p/169998