ID verification - Airbnb Community

English Language Archive

ID verification

How do I respond to a guest that wants to book but "is getting stuck on this ID verification nonsense"?

1 Reply 1

London, United Kingdom

Have you insisted that guests must be verified before they stay with you? If so, you could try turning it off and then asking him to try.

Don't forget there may be a very good reason your potential guest is failing verification.

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