I HAVE NOT BEEN PAID FOR 7 STAYS IN APRIL 2017 - AIRBNB CANT GIVE ME A REASON WHY

Lauren74
Level 2
Southport, Australia

I HAVE NOT BEEN PAID FOR 7 STAYS IN APRIL 2017 - AIRBNB CANT GIVE ME A REASON WHY

I HAVE 3 LISTINGS ON AIRBNB AND ONE OF TEHM WE SIMPLY UPDATED OUR PAYOUT ROUTE AND HAVE NOT BEEN PAID FOR SEVERAL STAYS IN APRIL 2017, FIRST TEHY LOGGED A TICKET SAYING SOMEONE FROM TEH ACOCUNTS DEPARTMENT WILL CALL ME, ITS BEEN 2 WEEKS AND I HAVE NOT RECEIVED A CALL AND I AHVE HAD SEVERLA GUESTD STAY FOR FREE AND STILL NO ANSWERA S TO WHY THIS HAS HAPPENED.  IM EXTREMELY DISSAPPOINTED AND GOING TO TAKE LEGAL ACTION NOW.  THE CALL CENTRE KEEP SAYING THE SAME THING THEY CANT SEE THE REASON WHY AND WHERE  THERE ACCOUNTS DEPARTMENT ONLY CAN CONTACT ME AND I CANT CALL THEM, VERY SHADY I THINK!!!! WHICH THEY CAN ONLY SEND THEM AN EMAIL TO CALL ME WITH THE HOPE THEY WILL CALL. HAS ANYONE ELSE HAD THIS TYPE OF ISSUE . IM AT MY WITS END

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