How can I actually speak with someone from customer service on airbnb?

[Leticia-and-Jeffry0]

I have a matter that needs urgent resolution. How can I actually speak/chat/e-mail someone from airbnb customer service?

[Gerry-And-Rashid0]

Twitter

[Leticia-and-Jeffry0]

I don't have a twitter account, and isn't there a limit to how many characters I can put into a twitter message? I have a long, descriptive issue I need a solution to quick...

[Gerry-And-Rashid0]

Here are 3 easy ways to contact Airbnb:

Airbnb Community Experts
Via Twitter Direct Message @Airbnbhelp
Calling Airbnb
1. Contacting Airbnb's Community Experts

The easiest and quickest way to get answers to any issues is through contacting Airbnb's Community Experts. If they cannot answer your question, they have the ability to re-route you to Airbnb

Step 1: Visit https://www.airbnb.ca/help/contact_us

Step 2: From the bottom of the screen, choose either "My question is about something else" or "I have a different issue"

Step 3: Follow the prompts to figure out what best describes your issues. Some things you choose will take you to specific information whereas others you can fill in the text box and submit your question.

When you submit a question, you can expect an answer back from a Community Expert within five minutes but usually less. If the Community Expert cannot help you, they can re-route your issue to Airbnb who will then contact you. Airbnb Community Experts do not have access to your account information so if it is a question that can only be answered with account information, they will re-route you automatically. Airbnb Community Experts are available 24/7 and again, usually you will have an answer from them within minutes.

2. Contacting Airbnb Via Twitter

I find the second best and easiest way to contact Airbnb regarding any issues I may be having is by using Twitter. Airbnb seems to have dedicated staff who monitor their Twitter feeds and I usually hear back from them within 5-10 minutes of posting my isssue.

Step 1: Log into Twitter

Step 2: Search for @Airbnbhelp and choose "Follow" them

Step 3: Send a Direct Message (DM) explaining your issue and wait for their response. They may ask for information such as your listing but always provide it over DM so it is not public.

3. Calling Airbnb's Customer Experience Line

***Please note that these phone numbers and any numbers below are meant for URGENT MATTERS so it is best to use the above two methods first***

Here are the phone numbers for Airbnb. If the area where you are hosting is not listed, check out the two ways below this list in order to find their number for your area.

United States and Canada +1-415-800-5959
+1-855-424-7262 (toll-free)
Argentina +54 11 53 52 78 88
Australia +61 2 8520 3333
Austria +43 72 08 83 800
Brazil +55 21 3958-5800
Chile +56229380777
China +86 10 5904 5310
400 890 0309 (shared-cost)
Denmark +45 89 88 20 00
France +33 1 84 88 40 00
Germany +49 30 30 80 83 80
Greece +30 211 1989888
Hong Kong +852 5808 8888
Ireland +353 1 697 1831
Israel +972 3 939 9977
Italy +39-06-99366533
Japan +81 3 4580 0999
+81 800 100 1008 (toll-free)
Mexico +52 55 41 70 43 33
Netherlands +31 20 52 22 333
New Zealand +64 4 4880 888
Norway +47 21 61 16 88
Peru +51 1 7089777
Poland +48 22 30 72 000
Portugal +351 30 880 3888
Puerto Rico +1 787 919-0880
Russia +74954658090
88003017104 (toll-free)
South Korea +82 2 6022 2499
+82 808 220 230 (toll-free)
Spain +34 91 123 45 67
Sweden +46 844 68 12 34
Switzerland +41 43 50 84 900
United Kingdom +44 203 318 1111

How To Get Airbnb Contact Number If It Is Not Listed Above? (Option #1)

[Ian53]

Hello,

Spacious quality apartment Ostrihom, IVANCICE cz

Our clients are 3 hours late with no contact !

***

Noreply from e/mail or text . .

What to do ??

Ian 

***

[Monir0]

Hej Mitt namn är monir loghmani och vill gärna kontakta custumer servic .Jag hittar inte min annons och vill uppdatera annonsen igen .

Monir

[Robin4]

@Monir0  Hej Monir , Du kan ringa Airbnb i Sverige på 46 844 68 12 34 och de kommer att kunna hjälpa dig att ändra ditt objekt ... Skål .... Rob

[Monir0]

Hej Jag har fått en bokning 25 juni till 2 juli. Hon skrev till mig att hennes kreditkort går inte igenom .Stämmer detta  eller hon vill avboka och hitta på en ursäkt. Hon fick specialpris till och med . Kan ni kontakta mig på [personal information hidden]

Mvh

Monir ***

[Molly17]

I also am looking to contact someone at Airbnb.  I need help with block out calendar options.  

If someone could give me an email address or telephone number. I would appreciate that. 

Thanks 

molly 

[Mike100]

I need to contact someone in technical support  as the online website is malfunctioning. I can only gain access to my account through my tablet 's app. Any suggestions out there?

[Angela163]

How can i get in contact with customer services

[Price-and-Juli0]

I am a host, and I've been a guest a number of times, and now that I have a need to connect with someone from Airbnb about the payment from a future guest in my home, it is seemingly impossible to figure out how to have a conversation with customer service or hlep or support, or frankly anyone from Airbnb.  I have searched the site time and again, and Idon't have a clue.  This is ridiculous.  Because I cannot communicate with anyone at Airbnb, I am going to have to cancel my guests because I cannot see how to charge them the correct amount because their credit card has already been charged by Airbnb an incorrect amount.  Airbnb is really at fault here, and they need to contact me so it can get straightened out.  Otherwise, I will need to pull my home from Airbnb because there does not seem to be any way to handle these kind of problems.

Price Hall

[Julie3650]

I have the exact same problem- 4 years later. Thanks ABB, for nothing. I have tried for 2 months chatting to resolve this, and guest is the only one benefitting from the off season prices he got during peak season !   I also am removing my listing.    Give VRBO the business- they always have been and still are great.

[Zandra0]

???!

5 or 6 posts asking how to get in contact with Airbnb AFTER @GerryandRashid has given a very comprehensive reply on how to find the information.

Really?!?! Is this trolling or have I missed something ?

This thread makes my head hurt...

[Michael460]

Let me save you the trouble - they aren't going to help you so there is no reason to talk to them. 

And now with the latest offensive update to our policies we are expected to agree to forced arbitration. I loved Airbnb when I started. I hate them now.