Hi Chloe,
I apologize to send this message but i cannot find a link to contact Airbnb directly. Do you have any idea on what I should do regarding what is going on in Palma?
Thanks for your time and your help
Good afternoon,
I´m a host in your web since 2016, renting my flat with your platform since June 2016.
My flat is located in Palma and as you know there is a lot of controversy regarding the vacational rental and they're threatening 40,000 euros fine. They also say that they will search for owners via Airbnb website.
I asked if i could have the license to an financial advisor and they have just told me that there is no point because all accommodation in Palma are going to be banned!
I would like to do things well and not having any problems. Should i unlist my profile or i´m forced to turn it off.
The thing is i have some reservations (22) for the next months and i´ll need to send a message to the guests and cancel them to do things right..
I would like to know if the fees you´re talking about in the cancellation policy apply in this kind of situation.
Thank you very much.
Kind regards,
Melanie