I had guest with an infant. First I did not want to accept them and declined. They begged me and said they bring their own baby cot etc. So I was willing in, mainly beause I need reviews for my new listing. Now turns out that this guest is not writing reviews. He still has 4 days, but he did not reply since he has checked out. First I wrote them and thanked for leaving everything in good condition and asked if they were satisfied with everything to get a personal feedback. A few days ago I asked directly and said their review would help us to have a good start for our new listing. Now there are only 4 more days left ... still no review. He has in the meantime one review from another host. I checked that host's listings. No reviews from my guest. I understand that there are some travellers who do not want to write reviews, for different reasons: too busy, too lazy, not happy, not want to leave tracks on the internet... what ever. But this is not really how airbnb works, I thought we are a community and we chose guests and listings by reviews.
This happened in 4 years only twice. The first time I wrote the guest a review too early and was left with no review.
Now I learnt at least to not write a review for a guest before the guest writes the review.
What do you think? Should I write a review they were good guest but unfortunately apparently not keen to write reviews... Is there anything else I could do?
Thanks!
