Guest has cancelled suddenly one hour before scheduled stay, what to do?

[Deborah1]

What is your cancellation policy? Did they give a reason?

[Sandra126]

Looks like you have a flexible cancellation policy, so guest doesn't have to give any reason. They will only have to pay for one day stay after cancelling.

If you are unhappy with that, change the cancellation policy! At least moderate. Flexible is, well, very flexible!

[Sean---Enrique0]

Yeah you definitely need to make that at least moderate

[Beth23]

I suggest having a strict cancellation policy. You would be paid in full.

[Dawn33]

Strict cancellation policy is my best protection for this.

[David126]

To answer your question there is nothing to do.