Guest can't accept updated booking

[Alastair0]

We have a guest who has booked and only put 1 guest, it should have been 4 guests. I sent an amendment to the booking and she cant click the accept button. I cant find a contact number for airbnb support to assist her. 

Even we are superhosts for years contacting support is still a night mare. How can I get support to contact her? Or should I just let her pay the extra cash when she arrives.....(I dont like doing that)

[Gerry-And-Rashid0]

Ask your guest to amend the booking and then you can accept the extra  number of guests - that works easier.

Failing that you can send a special offer is the booking is already in place: include all the guest costs, plus cleaning fees (but not AirBnB fees). Make sure you guest then clicks to accept the new price.

[Alastair0]

I cant send a special offer because it says that the dates are booked. I cant re send the amendment because it says its already been sent and the guest doesn't know how to amend the booking. A simple call from airbnb support could sort this but.......