Do I receive a refund if I refund my guest a partial amount?

Deatria0
Level 2
Washington, DC

Do I receive a refund if I refund my guest a partial amount?

One of my guest canceled a long term booking and I offered her a refund less $200.00.  Who does the $200.00 go to me or airbnb?  If it goes to me, how long does it take to get the funds?

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Deatria0,

 

Please see my rambling attemt at answering this question for you.

 

https://community.airbnb.com/t5/General-Hosting/The-Resolution-Center-A-How-To-Guide-Request-or-Offe...

 

Dave

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host