Calendar not reflecting price changes, now I have a booking at the wrong price

Graham41
Level 1
Austin, TX

Calendar not reflecting price changes, now I have a booking at the wrong price

Hi,

 

I recently updated my Fridays and Saturdays to reflect $249/night, but now I have a booking for a Friday/Saturday that is at the older $199/night.

 

I was having an issue a few weeks ago where the website would not allow me to remove the cleaning fee, I wonder if this is not somehow related.

3 Replies 3
Linda108
Level 10
La Quinta, CA

@Graham41  When I look at your calendar, the $249 price for Sat and Sun is clearly there.  I the system is picking up the wrong price, call Air BNB to have the booking updated.  You need to speak with a representative.  I have had that happen on occassion and the rep took care of it quickly.  Good Luck!!

Thanks for the insight.

 

You don't happen to have the support contact info handy?  I can't seem to locate it.

 

Thanks again!