Yes , this seems to be an ongoing and frustrating theme. ABB have seriously damaged their branding over it. This week I was finally was paid this week for all the guests (6) thatI have had since January 3. I had to ring and insist on speaking to a supervisor. In case the thread is too long or you havent found the contact details, I have copied and pasted the information given to me by another host. Here they are
This information is elsewhere within the host forums, but because AirBnB prefer a ‘self-managed’ site it is in fact quite hard for a lot of people to find ways to contact them. Many ‘high up’ hosts are confused by this and are not always kind on line. Don’t be concerned you are certainly not alone. I would also advise that if you are not successful after the first phone call that you INSIST on speaking to a supervisor. They may try and put you off, but there has to be a supervisor on every shift.
There are other ways to contact AirBnB apparently like sending DMs to their Twitter account, @AirbnbHelp, however not everyone has access to these. All the best!
Argentina: +54 11 53 52 78 88
Australia: +61 2 8520 3333
Austria / Österreich: +43 72 08 83 800
Brazil / Brasil: +55 21 3958-5800
Canada: +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)
Chile: +56 229380777
China / Zhongguo - 中國 / 中国: +86 10 5904 5310 or 400 890 0309 (shared-cost)
Denmark / Danmark: +45 89 88 20 00
France: +33 1 84 88 40 00
Germany / Deutschland: +49 30 30 80 83 80
Greece / ελλάδα: +30 211 1989888
Hong Kong / Xianggang - 香港: +852 5808 8888
Ireland: +353 1 697 1831
Israel / Yisrael: +972 3 939 9977
Italy / Italia: +39 06 99366533
Japan / Nippon - 日本: +81 3 4580 0999 or +81 800 100 1008 (toll-free)
Mexico / Méjico: +52 55 41 70 43 33
Netherlands / Nederland: +31 20 52 22 333
New Zealand / Aotearoa: +64 4 4880 888
Norway / Norge: +47 21 61 16 88
Peru: +51 1 7089777
Poland / Polska: +48 22 30 72 000
Portugal: +351 30 880 3888
Puerto Rico: +1 787 919-0880
Russia / Rossiya - Россия: +7 4954658090 or 88003017104 (toll-free)
South Korea / Hanguk - 한국: +82 2 6022 2499 or +82 808 220 230 (toll-free)
Spain / España: +34 91 123 45 67
Sweden / Sverige: +46 844 68 12 34
Switzerland / Schweiz / Suisse: +41 43 50 84 900
United Kingdom: +44 203 318 1111
United States (USA) / Estados Unidos de América (EEUU): +1-415-800-5959 (local San Francisco number) or +1-855-424-7262
https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M1876...
