Cancellation Issue

Param1
Level 1
New York, NY

Cancellation Issue

Hi, I recently booked a room today and then had to cancel at the last minute. I'm trying to get a refund for the money since the booking was for next week. I mentioned to the host that I was hoping for the fullest possible refund and she told me to ask airbnb since she did not get the money. I'm hoping I can get some assistance on how to handle it from here.

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

You need to Cancel Your Reservation through Airbnb and they will process any/all refund per the host's cancellation policy.

David126
Level 10
Como, CO

You can cancel, nothing to do with the Host, you do not need their agreement.

 

AirBnB have the money and you will be refunded in accordance with the booking terms.

David