Can't book a trip "Something went wrong! Please contact customer support for assistance"

Rob11652
Level 1
Indian Land, SC

Can't book a trip "Something went wrong! Please contact customer support for assistance"

I am trying to book a trip near Charlotte, NC but when I book to checkout/book it pops up with an error 

 

"Something went wrong! Please contact customer support for assistance"

 

I've reverified my account recently, I am wondering if that is the issue.

2 Replies 2
Helen3
Level 10
Bristol, United Kingdom

What did customer support say when you contacted them @Rob11652 

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Rob11652, welcome to the Airbnb Community Center.

 

In such cases, the best thing to do is to directly reach out to the support team for their advice. Here is the link where you can contact them: https://www.airbnb.co.za/help/contact-us/logged-out

 

I hope this gets resolved soon.

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