Hi, please can someone help me. Very new to this. Had my first guest and payout ready but is different to what it shows it should be on the reservation. Seems they deducted the cleaning fees instead of paying me the cleaning fee.
Reservation looks like this:
R1,799 ZAR x 2 nights
R3,597 ZAR
You earn
R4,005 ZAR
But they are only paying me R3457? So confused. The difference between R4005 which I should get paid and the R3457 is the cleaning fee of R548. I do have a co host that does the cleaning but she has not given them her bank details. Can someone explain?
Thank you
Jurne