Hosting

Hi there, We had a guest arrive yesterday and their reservation was for one guest. They arrived with two. Not a big deal to me but we do charge a small fee for an extra guest. Since they are just here for 2 nights I didn't want to open that can of worm... Latest reply by Melissa681

After a protracted back-and-forth with CS, I think I have learned the secret to reliably uncovering the guest blocking feature! 1) Do it from Google Chrome2) Do it from the message thread with the guest you want to block, NOT their profile3) Report as "Th... Latest reply by Willene0

I have had guests not reading the amenities. One guest was so disappointed that we didn't have swimming pool, that she marked me down! Another refused to check in as he hadn't realised we didn't have a TV! Is this a common problem? Latest reply by Anthony608

Hello! I am adding a villa as a host and no matter how I try Airbnb won't accept my address which I know is correct. It is driving me crazy. What to do? Airbnb gets back with: 'The address you entered is not accurate enough. Try adding a street or house n... Latest reply by Elaine701

Ok this is going to be a little long but I think those who read it will recognize the dilemma. I put this post into a reply to another post about the pricing and position one gets in a Traveler's search. How to get on the top of the list. I thought I w... Latest reply by Michelle2137

I have never used the super host coupon. They have all been wasted. I would rather have a gift card that I can use anyway I please. Times are tough... I have stopped supplying bottled water, and leaving a little welcome tray for guests because I can't aff... Latest reply by Marisa182

Hello - I raised an issue with AirBnB support recently (see photo) and they have now decided, that “This support case is closed” when, very obviously, it remains unresolved from my perspective - refer to photo. How do I re-activate this unresolved issue w... Latest reply by Crista1

I am starting this conversation to bring attention to the MANY flaws in the Air BNB guest review system and the impact these flaws have on us as hosts. Id like to start off by saying that I love the entire rest of the platform, app etc and have nothing b... Latest reply by Anthony608

Hi there,My partner and I are only new to Airbnb hosting, and we're looking to list our own place while away on a 2-3 month trip this year. We've already done one hosting ourselves over Christmas, but for our next hosting stint we need to find a co-hostin... Latest reply by Tom2525

Had a set of guests who stayed ended and continue to stay on. Official check-out: 11:00am Their flight back home is 3:00am the next day. Never asked if they can stay longer (with or without additional charge) or even asked permission to stay on. Have leav... Latest reply by Eric5127