Why do my prices not save?

[Mars3]

Has anyone else noticed that when you set the prices using the new iOS AirBnb app they don't stick?  I had raised the prices for this month just this morning but then a few hours later I got a booking and noticed it was at the previously lower rate.  I lost potential income on this transaction, and am trying to avoid it in the future.  when I raised the prices there was no message that it didn't work, and infact I remember there being a little 'saved' message.  After I noticed the bug I changed it several times more but each time it didn't stick.  I did the same thing on my desktop and the first time the price change didn't stick, but the second time it did.  I would hope that I can trust the app and the website to be reliable and consistent but clearly it's not.    Any advice?  

[Alisa13]

I have noticed that.  I cam having a difficult time finding out how to contact Airbnb directly.  It is like a viscious circle.  Almost like theyt do not want us to be able to contact them!

[Raffaele-and-Astrid0]

Hi @Alisa13

here:

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M1876...

[Raffaele-and-Astrid0]

Hi @Mars3

yes with the last App update the prices not change, it is a bug. I have alredy sent a feedback via App, do it the same, maybe they gonna notice more quickly.

for now if you want to change your prices, do it through the website.

cheers Raf

[Alexandros9]

Yes, I've just noticed this too, among other issues. I'm actually surprised that Airbnb would release a new app with quite a few bugs. Something like prices not saving is a fairly serious issue -- as you've experienced with somebody booking your flat for lower than what you wanted. 

But alas, I can not complain about Airbnb because it provides me with such satisfaction both financially and emotionally. All hail Airbnb!

[Carol13]

I have the same problem with the app. And like you I went and changed it on the website. Hopefully it works!

[Vicky58]

I'm having the same problem! So annoying and awkward to tell the potential guests.

[CNB0]

Having the same issue. My condo  is suppose to be 100 a night but I just got a request and it's for 75 a night for two weeks! In the summer! Now I feel like I look like a money monger. Sigh. So do you think is I go into the airbnb website on my computer it will work? Not use my app? 

[Samir211]

It is now May 2021 and STILL same issues with the app. I have changed it now more then 4 times but lower prices and length of stay or adjusted practically a few minutes later all though  saved. And not just lower but 40% lower. I already got 4 bookings with lower rates and shorter stays. Very annoying -especially since I re-listed my property- and no-where to go but then to drop a complain here.....

[Samir211]

For anyone encountering same issue: co-host had linked with software package and did not disable connection. Loop remained and kept on adjusting prices. Solved for now.