Hi there, I wonder if anyone could give me advise on the following exchange I have for a reservation commencing on 31 March:
Hi Kyra, my husband is turning 40 this year so we are visiting Edinburgh to celebrate. We love to experience the local culture everywhere we go, and your apt looks perfect. thank you!
2 Mar 2017
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Hi <name>, thank you so much for your reservation! It's exciting to have guests from <location> as this is where my dad is from. Please let me know if you have any questions in advance of your arrival. Looking forward to meeting you both. Regards, Kyra
2 Mar 2017
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I never signed up fir a trip???? Why am o getting this email...im going to report this as scammers
Today at 07:51
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<name>, I'm so sorry but I got a booking request from you back on 2 March. I will contact Airbnb as I am concerned that this has happened and will need to re-advertise these dates again. Kyra
Today at 08:03
I'm unsure what I really should be doing next? The language and grammer of the response I received today doesn't match the initial reservation so something is amiss. I have a moderate cancellation policy which means guests can cancel free of charge. If the guest has been genuinely scammed then what action should I take?
