Hi all
Firstly, I'd like to say I'm a fan of Airbnb having participated in Local media interviews singing it's praises. I've loved being a Host for nearly 4 years now, renting 3 individual rooms in my home or the whole house dependent on who books first. I also have another 2 holiday home property Airbnb listings (with a 3rd property being completed soon and hopefully going on Airbnb).
I therefore have a total of 6 listings at the moment with 6 separate calendars and have to say I'm getting close to the point where I'm seriously considering leaving Airbnb as it is proving TOO time consuming to maintain the pricing using the Airbnb standard pricing model.
It is just too basic and does not allow enough flexibility! Whilst other systems (OwnersDirect.co.uk - HomeAway, HolidayLettings.co.uk - TripAdvisor, Booking.com etc) allow the familiar and much used seasonal pricing model allowing the host to name a "Season" and decide on things such as:
- Which range of dates constitute a particular "Season"
- The minumum number of nights
- The prices for a day/week/month for that particular date range
- Which days constitute a "weekend" (just Friday/Saturday or Friday/Saturday/Sunday etc) for that particular date range
- The prices for the aforementioned weekend days
- The per person per night price for additional guests above a certain number
This kind of model makes it SO simple to setup and change prices and means that it is really easy to see what your prices are.
Compare this to the Airbnb model (which is great if you only have 1 or 2 listings) where:
- You can set a base price
- You can set a discount for weekly and monthly prices based on your daily rates
- You can set individual prices for periods - but you need to do this manually for individual date ranges which is VERY time consuming when you are setting/amending prices for a year in advance and then multiply that by the number of listing calendars needing managing.
- You can set a weekend price - although you can't set which days are classed as weekend days
- There are "kludges" or workarounds for the lack of "seasonal prices" (if you can find them hidden in the discounts section) but these only allow you to set a weekly or monthly price for specific weeks/months going forward and only allow 12 months in advance. They are restictive i.e. weekly price overide only allows you to do it in blocks of Monday-Sunday. The other noteable Kludge is the one where you can set the minimum number of days for a specific date range, this is about as close as it gets to being anything near a usable seasonal pricing model.
I've chosen deliberately not to go for Smart Pricing as I want to be in control of the prices and from what I've read on the forums Smart Pricing adds its own problems to the melting pot.
I'm not against either of the two Airbnb models: Standard pricing or Smart Pricing. I think they work for some of the many thousands of hosts that Airbnb relies on for its business. I just think that there should be a full implementation of the Seasonal Pricing model to allow hosts the freedom to choose to manage their listings in a controlled and timely manner.
I sometimes think that Airbnb software developments have concentrated too much on the guest experience (a relatively good thing as I'm a frequent guest too) but moreso on features to benefit it's own business profits. Read the conversations on the community forums and you'll see that hosts are clamouring for increased richness of functionality but without any really big changes for a couple of years! In some cases there has even been degradation of functionality (e.g. the lack of ability now to automatically have the guest/host name automatically populated in system stored commonly used messages - at least they are multiplatform now I suppose).
Add to this some other problems which seem to keep occuring where my manually entered prices (or at least some of them) seem to change of their own accord to a previously recorded value...!!! Arghhhh!!!
As I said at the beginning of this missive. I'm getting to the point where if things don't change soon I'm going to seriously consider ditching Airbnb in favour of the competition (Booking.com, HomeAway, TripAdvisor etc) where I don't have to spend hours and hours managing priciing.
What would be really good?
Would be somebody appropriate from Airbnb to respond to this and let us all know what they are going to do about it?