@Rachael-And-Eric0 Yeah, I am sorry Rachael, I could have worded that better! I think I have probably seen that question of yours maybe 400 times in the past 8 months, and I know, every time it gets asked, it is really important to the person asking but, to those of us who see it regularly we do tend to be a bit....'here we go again' and that is not fair.
But what particularly struck me about your situation, you have had so much success, your reviews are an absolute credit to you, your guests love you! You are the essence of what Airbnb is all about...or used to be all about!
I just struggled with the concept that your career has been so smooth....no prickly guests, no guests who want to change things all the time, no guests who don't turn up, no guests who damage your property.
Look, good on you, it's just an unusually good run that you have had where you have never had to resort to 'plan B'.
I am glad it is sorted out Rachael, have you managed to get those penalties lifted? When hosts don't give a preverbial what the guest gets and just have their hand out for the money, you sort of feel a penalty is not a bad idea every now and then! But being a superhost myself I know and appreciate how much work goes into getting to this point, and I fully understand how one bad guest, or one badly judged move on the part of the host can undo months and months of great work.
Sorry again...I chose my thoughts poorly.........we friends??
Cheers....Rob