Hello, I got a review that violates the airbnb review guidelines. How can I ask Airbnb to delete it?

Meita0
Level 2
Bali, Indonesia

Hello, I got a review that violates the airbnb review guidelines. How can I ask Airbnb to delete it?

 
6 Replies 6

  1. I have the same problem, how do you get hold of someone at airbnb

@Paul438  Neither reviews on your profile appear to violate the Airbnb review guidelines.

which part of "paul, you mother**bleep**er," is not 'vulgar and obscene' ,it should be deleted

Helen3
Level 10
Bristol, United Kingdom

@Paul438 look at 2nd post on the Community Help forum for contact details and ask them to remove this parts where he is swearing.  contact them via social media or give them a call.

 

The guests who left your reviews could only have done so if they booked. So why did you say on the first one that he hadn't booked.

 

Did you really let your place out before it was complete? Why would you do this?

 

I would think about whether your hostel is appropriate for airbnb.

Gerry-And-Rashid0
Level 10
London, United Kingdom

@Meita0

 

If it violates their policy - for example, they did not stay, or it is malicious, etc then it will be removed. 


Easiest way to contact AirBnB is via Twitter - search for AirBnBhelp.

 

 

David126
Level 10
Como, CO

I think the f word was used a few times by Henry but there certainly seems issues to say the least.

 

Might want to take the listing down, sort out the issues and then re start.

David