Follow up on an Escalation

[Carrie-J0]

Howdy, 

I submitted an escalation request almost 2 weeks ago and recieved no response from Air BnB. I've tried to find a way to follow up but keep ending up in the same Resoution Center loop with no new options. How can I follow up? 

[Carol215]

I'm in the same boat. I have not heard fron Air BnB yet either. Can anyone give us advice?  I love using the service,but also book thru an owners site. There I hold the security. I had to do the repairs now...can't wait for payment first. Not the best solution. Take note Air BnB

[Cynthia-and-Chris1]

The only thing you can do is call or tweet Airbnb to get a status update.  From what I read here in the community, it takes a long time and sometimes results in nothing ever happening.

Contact Airbnb