We sent a special offer to a guest. We set the offer at $1600 (USD) for 2 months. On our end, it showed these numbers:
GUEST
Accommodation ¥11,313
Service fee ¥877
Your guest will pay¥12,190
HOST
Accommodation $1,600
Service fee $48
You will earn $1,552
However, our guest said that on her end she was seeing "124" as the service fee and "1724" as the total. 😞
I'm not sure if the amounts she's seeing are $ or¥.
This is very confusing because of the JPY -> USD conversions happening here, but I can't understand why Airbnb would tell us our guest would pay X total, and tell our guest a different number. Does Airbnb give different totals to guests, or is this a currency conversion thing???