What Hosts are saying

    Patrik-and-Sandy0
    Hosting

    Guests want to Cancel but "won't Cancel themselves" (until they find a different place..)

    Hi, I am pretty new here - I have a reservation and the guest is dropping me emails back and forth, one day they want to cancel, I ask them to cancel officially and don't hear back, then days later they don'T want to cancel, then 2 days later they want to... Latest reply by City-Limits-Ranch0
    Ryan17
    Hosting

    Problem with Disturbing Guests

    Hello all, Our most recent guests were very combative. Not to us, but with each other. The reservation was for an older couple to come and visit their son, who was local. The son was verbally abusive to both parents (our guests) and his child. The male gu... Latest reply by Ryan17
    Erika36
    Hosting

    resolution centre

    I placed a request on the resolution centre. AIRBNB cancelled it without advising and after 72h I haven't received a reply on it yet. How can I contact AIRBNB on this? Latest reply by Beth38
    Ben67
    Hosting

    Guest Cancelled Early

    Hi, I had a guest (who also brought 3 other guests) reserve for 3 nights. He ended up only staying 2, and wants a refund for the rest. How do I refund him for the last night? He paid $271 total, so what's fair if my cleaning fee is only $10? Latest reply by Maria-Lurdes0
    Lucy31
    Hosting

    How can I contact airbnb?

    How do I actually contact airbnb, I keep going around in circles I have had to cancel booking due to a large water leak in our bathroom. I dont want this to go againast me so I want to email them with the information, report from surveyor and pictures.tha... Latest reply by Jay39
    Laura278
    Hosting

    Resolution Issue

    We had guests leave the stove on, which burnt the stove covers and left marks on the stove. We are just starting out and really want to get some good reviews but feel this is an important issue to resolve. Any suggestions on moving forward and what to pro... Latest reply by RobandAnna0