How to report a no show guest

Calvin0
Level 2
Homestead, FL

How to report a no show guest

How do I report to Airbnb that a guest did not show up?

3 Replies 3
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Calvin0,

 

I am not sure you need to.  Enjoy your payout and clean-free listing!

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

Maria-Lurdes0
Level 10
Union City, NJ

I've had a no show guest before and  I was pretty worried.  I finally contacted Airbnb about midnight to see if they had an alternate means of communicating with the guest, as I couldn't get through on their phone number and no replies to email.   Airbnb did finally contact the guest who simply changed their mind and stayed with a friend, but didn't think it was a big deal to not let me know, as the room had been paid for. 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Calvin0,

 

Lovely to meet you, thanks for your post. Just wanted to check if you have heard or managed to contact your guest at all and how long ago was the booking?


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