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I'd like to know if there's any way to register as a co-host in an area and be recommended to other existent hosts in your neighbourhood, is this a feature that will become available?
Despite the high cost of housing in L.A., listing prices are dropping so drastically that it really makes hosting very difficult. We're working so hard to keep high quality service and have been superhosts since our first quarter as hosts, but when guests are paying less than 50$ a night or rooms go empty, it's hard to make ends meet. (Also once p
I just became aware that Guests are charged a different service fee (a sliding scale from 6%-12% of some unknown amount of reservation revenue?) than the flat percentage fee Hosts are charged. As a host, we do not see this added fee put onto the guest. All we see our nightly rate, our 3% service fee, cleaning fee, and any extra fee/deposit we m
When writing/editing a message responding to enquiries or requests, the cursor in the message box often misplaces and there is extreme latency in typing which results in gobbledy **bleep**. I need to write my reply in an editor and paste it into the box. It occurs on various PCs so it’s not related to my PC, cache etc. It is not problem using Ch
. I contacted Airbnb 3 times last night for help, they didn't reply.
. They blocked my calendar for a same day potential booking and allowed other people in the area to take bookings but not me.
. I have a moderate cancellation but received no money when the guest cancelled after blocking my calendar for 12 hours.
* Airbnb do not care about hosts.
At first I loved Airbnb ... but having a major problem with the dormatories. I repetedly have people thinking they can book one bed and jam in up to 6 people for as little as $3.00 per person breakfast included ... this defies logic ... yet it continues ( I am now on their "blacklist" because a guest refused to cancel ... after this incident I've
Stop harrassing hosts to "refer hosts to earn $100"
It is offensive.
Each and every time I review a guest I am pestered with this pop up.
Let me do my job.
Super Host, more than 275 reviews.
I have a pending "inquiry" with a potential guest for a time 2 months away. The guest is a first time Airbnb user and has no verifications and no reviews. I don't mind being their first Airbnb stay but I would like them to be verified first before I pre-approve for "instant booking". Seems reasonable for Airbnb to give me a link to pre-approve i
Hello fellow hosts! I just got my Superhost award and it had been a challenging but great 7 months!
My city is Manila, Philippines and is still not included in cities with guidebooks. We know that the guidebook system is still fresh and may always need improvements.
One of these i can say is the interface where one inputs the place. The current i
There is a lots of discussion on this - are there any software fixes planned as the stats page has not updated for five days now - its not the end of the world but does seem another example of investment in marketing vs code. Could you advise when this misght be addressed, if your going to engage with your 'host community' then you need to effect c
As discussed in other posts, it seems clear that Instant Book is inevitable based on how Airbnb is driving guests toward it, with hosts expected to follow along.
It’s unfortunate, but there it is. As hosts, I don’t think we can boycott our way out of this mess. So maybe there’s a way to make IB more workable. I propose two refinements.
No. 1: MORE
these days, quite a few hosts are disgruntled about the "treatment" they receive from Airbnb, and the feeling is that guests are paid much more attention to than hosts.
How about this fix: send out a monthly email newsletter to hosts, highlighting the changes newly implemented into the Airbnb platform, address some hot topics, add a few suggestions
Currently only a Hosts profile page will show how many average stars that person receives.
And even tho we give star ratings to guests regarding communication and cleanliness, it does not show on their profile page.
So then whats the point?
A phone rep told me "yea the star ratings for guests dont mean anything. you can skip that part".
I recommend gue
I have been with Air BNB for years.
In the beginning, they were very helpful and easy to contact. Now it is impossible to get in touch with them.
In their surveys, it does not leave any room for FEEDBACK.
Did they just get our business and then forget to look after the HOSTS>????
They ask the Guests ....Not if they enjoyed their stay or had a love
Airbnb is pressuring hosts to accept bookings in two ways, Instant Book and the new policy to permanently block your calendar for not accepting or denying a booking request within 24 hours. I have always thought that Instant Book is counter to the founding principles of Airbnb and have said so at every opportunity. The new policy of blocking your c
I was always lead to believe that a review or review point, was a gague or meter to let me know how I, as host am doing.(??) Whereas all the other review points such as "Accuracy, Value, Cleanliness, etc" are points of review that tell me how I'm doing, (on-point, or possible improvements) I have never understood why the guest is given the opportun
I have had guests not list their correct name but a 'handle' or 'nick name' or first name only. They often won't post a photo either. Yet they can come into my home, my privacy and my life so that I'm am 100% exposed to them. I request Goverment I.D. upon arrival, but it shouldn't have to be like that. They should be who they say they are, not som
For every guest, I always have to ask them their specific arrival time so that I can be home to meet them. It would be great if when guests make a reservation, there's an option to ask them to specify their intended arrival time.
I understand sometimes people don't know the exact arrival time, especially when they make reservation a few months in a
AirBnB started as a sharing service between individuals. Guests are looking for a new and personal experience in someones home. Host wants the best experience for people in their homes.
Now I see more and more commercial companies using AirBnB to rent homes. Some of these companies are renting up to 100 different homes. This is no sharing anymore,w
I'm not talking about one or two cigarettes, but of the guests leaving the place reeking of smoke.
Too many posts in CC are about this and the extra work they had getting the stink out before new guests.
Airbnb does not have hosts' backs by not taking a portion out of the security deposit.
Why? Smoking in a non smoking hotel room is punished by a hef