@Dee19, Yes Dee, if you want to be sure then you have to double check.
Sending sms or any message is like sending a carrier pigeon, you don't know for sure where the message went, what happened along the way or whether the pigeon had a perch in working order to land on at the other end. On top of all that, until you receive a reply you cannot assume the pigeon arrived safey.
One certainly feels a sense of admiration for the pigeon, considering the nature of the journey and the things that could go wrong along the way.
Anecdote alert:
I once met some travellers who were from a very far away contry from my own. Life was very different in that country, and particularly different from the region where we happened to meet. FNQ. or Far North Queensland. At a beach north of Hopevale and looking out towards Lizard Island. There are very few roads in this area and of those, very few carry names on international maps. These tourists had driven up the coast in a campervan into restricted region without realising it. We greeted the husband and wife who appoached our location on the beach. In the distance we could see their vehicle being driven by someone further down the beach.
As we were speaking to them, we saw over their shoulders that their campervan was sinking into the wet wave washed sand which separates the beach from the ocean. ~~..-..~..`..<..<.,~.o^o...
After hours of work to haul their hire vehicle out, we remarked on their predicament and location;
Their response " There were no signs!" [to say we should not drive/stop on the wet sand, drive into private-indigenous lands, or put our vehicle in the hands of our 16 year old]
My response, "It's a big country."
There are areas where you are not going to find signs, it's a vast area and just too much to expect signs everywhere. In Australia we do have modern technology but it has limitations and service/reception, drop outs occur.
Some areas do not have reliable reception.
All over the world there are situations which interfere with reception.
If you are communicating with travellers on the move, for sure there will be reasons your message didn't land safely. It would be best to never assume the message got through.
When you send messages to your guests, you can opt to close with a phrase such as "RSVP to confirm that you have received this message". All these little things/steps help manage glitches out of your interactions.
As you have seen there can be no assumptions, that has already proven to be risky.
Managing communications will be part of doing business. Always.
Best Regards, Christine.
