Oh. My. God.
You think we've all salted away a little treasure trove of guests' money that we shouldn't have, @Dan12468?? Let me tell you something. I'm sitting here without a pot to piss in, a family to feed and no idea how the hell I'm going to cover my bills for the foreseeable future or keep the roof over our heads, solely because - like countless thousands of other hosts on the platform - Airbnb cleared my calendar under their dodgy Extenuating Circumstances policy (so far, from beg. March to end June, but that will be extended, likely for many months after that) and generously refunded all my guests in full... well, allegedly, in full. From what I've gleaned so far, a few got their 100% refunds, most were palmed off with vouchers, and others are still trying to get what they're owed out of Airbnb.
At no point was I, or any other host, allowed the opportunity ourselves to work out a fair or equitable alternative with our guests, and at no point have we seen or held a red cent of that money. It's all languishing in Airbnb's coffers.
You call that a win? You call that me taking advantage of a terrible situation?? You think we write or benefit from the d*mn fine print???
Check your facts before you come on here wagging your sanctimonious, self-righteous finger at hosts who have been shafted 1000 times more by Airbnb than any guest ever has been, or will be. And take your entitled gripes and grievances to the company,and ask them where any missing guest refunds are, because it's sod all to do with us. Give Brian Chesky a shout, I'm sure he'd be thrilled to hear from you.
And next time, maybe guests should consider taking their own responsibility for their own travel disruptions, by purchasing their own travel insurance, to cover for all eventualities. Like any responsible ethical traveller who doesn't expect total strangers to pick up the tab for them when things go wrong does.