Missing sheets after guests leave

[Gail126]

For every rental, my cleaner and I put a clean set of sheets on all beds:  2 queen beds and 4 twin beds.  In cleaning today after guests left, we found 5 sheets missing (queen top and bottom, and 3 twin bottoms).  Neither me nor my cleaner could find them anywhere.

The guests claim they didn't take them.  Does airbnb have insurance that will cover my loss?

Thanks,

Gail

[Mike-And-Jane0]

@Gail126 you first have to claim from the guest then Airbnb. If you have no receipts or the sheets are old this will yield very little/no money.

[Gail126]

Thanks for your quick reply.  The sheets were brand new (we're new owners) and we do have the receipt.  Hopefully, we can be reimbursed.