So I Instant booked a place but the host answered he was waiting for someone else that wanted to book the place for several months and that he couldnt confirm my reservation, even though it is already paid in the instant booking. I asked how long did I had to wait for a confirmation because as the date approaches, rooms options are going away, we are attending a wedding in a small wedding destination town and there are 3 weddings that day. He said he would have an answer 2 weeks later. So I couldnt risk it and booked a hotel, and asked kindly to the host to cancel the reservation so that I could get a full refund because he has strict cancellation policy... I añready wrote twice in 3 days, and I am not getting any answers. Can Airbnb help me, see the conversation exchange and make him refund me and not wait until the time he wants to say sorry, you already booked it and at the end it is available if you want to cancel, you'll lose you're money.. Any advice?