Displayed wrong price!

Biliana0
Level 1
Sofia, Bulgaria

Displayed wrong price!

Dear All,
I'm looking for answers:
I've got a two bedroom property in central London listed on Airbnb at £139.00 per night for March 2017.
This price is also set as a a bottom level for the smart pricing.
Apparently, last night an instant booking had been made from a person from Australia who booked the property for 13 nights at a price of £21.00 per night in March.
Any ideas how this could happen and what should I do in order to avoid cancellation, bad score and penalties?
Please advise.
Best,
Biliana

3 Replies 3
Ira4
Level 10
Athens, Greece

@Biliana0 hello!

Which one of your listings?

Stylish Westminster Home with private entrance!!!

It is really strange! I could not imagine why that happened to you.

Why don't you contact Airbnb directly? 

Here is how:

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728