Co-host can no longer write reviews?

[Emily487]

Has something changed in the last few days?

I'm the co-host and responsible for writing all of the reviews but I can no do so.

I have a reminder to write a review on my "dashbord". I click on it. But I get a banner at the top that says "you no longer have access to this". I tried to get to the reviews though my profile and none of the the 250 reviews that we have are there like they used to be. I tried to go to the calendar and get to the guest profile that way....no luck.

Any ideas? Anyone else having trouble?

[Tracy363]

I am having the same problem! I am wondering if they have changed something however I do all the work and all the interaction with the guest the owner has no idea what to write so this is a very bad idea on who ever’s part. I am going to contact AirBnb to get answers. I’ll post again, should I get a response.

[Marilyn12]

I have the same problem.  My Co-host changed her email address and now she can no longer write reviews.  Help says... Write reviews: Co-hosts can use their own Airbnb account to write reviews of guests on behalf of the listing owner. Guests will be able to review the listing and the co-host. Co-hosts can see reviews from previous guests, but can't respond.

What is going on???

[Susan17]

@Marilyn12 @Tracy363 

You should probably take a look at this thread..

https://community.withairbnb.com/t5/Hosting/CRITICAL-BUG-with-co-hosting-lack-of-access-WHEN-WILL-TH...

[Marilyn12]

Having looked through the thread it is not really going to help me at all.  I've deleted my co-host, recreated her record but still not helping.  I need my co-host to be able to do the reviews for me as I am not able to see the properties when they are cleaned.  I am not prepared to give her my login details as that gives her access to my income information.  

When is this bug going to be fixed?

regards

Marilyn

[Helen3]

What did Airbnb say about this when you called them @Marilyn12 . Do let us know.