Google translates from Japanese language:
Because ** is reserved on the same day, I want to cancel, but the host does not respond! ! Please cancel at the headquarters and make a full refund procedure! ! **
Hello @Mitsuo1 ,
This is not Airbnb, but a community of hosts. You need to contact Airbnb itself, see:
Contact Airbnb - A Community Help Guide [UPDATED]
Pease note there is also a community for Japanes language:
https://community.withairbnb.com/t5/Community-Center-JP/ct-p/Community-Center-Japanese
best regards,
Emiel
**[Reservation number hidden - Community Center Guidelines]