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This thread is an easy place to find great community guides and helpful topics made by the Community for the Community. This board will be a continuous work in progress, so if you would like to start your own help guide or have useful content in the Cente... read more
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This, I believe, is the most common question on the Community Center. Below is a "How To" guide on contacting Airbnb via Twitter and/or by calling their Customer Support Line. Here are 3 easy ways to contact Airbnb: Airbnb Community Experts Via Twitter Di... read more
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Hi all, As the CC (Community Center) has undergone several changes over the past year, we thought it would be a good idea to go back to basics and make sure everyone understands how to use the various features here. This is therefore the first in a series... read more
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I need to verify my photo government ID to book with another host.I can't work out how to do it.I do not have a camera on my PC, and if I take a photo of my passport, where is the fuction to upload the photo file?I am a host, who has taken many bookings i... read more
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I have a pending reservation for 2 months. I know AirBnB charges one month first and then monthly so what happens if the client chooses to cancel second month after first month? Am I obligated to return the remaining funds?
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Hello,I am new to Airbnb, and have yet to make my first reservation. However, as I plan for an upcoming work trip, I am thinking about giving it a try! I do have one question however. I work for the federal government and I am required to provide an itemi... read more
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Hi everyone, Airbnb told me that I needed to update my payout method, but I've been trying to and the Airbnb site won't let me proceed. I've even tried signing up for PayPal (which was easy) but Airbnb is still stuck on the page. It looks like I've presse... read more
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Airbnb has blocked a reservation that I was in contact back and forth with the guests. We were trying to see if we could accommodate their boat before accepting them. I was acting in good faith as I didn't want to accept them and find it didn't work out -... read more
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We are having a very hard time finding cleaners that are detailed and follow the cleaning checklist each time. We have anywhere from 4-12 cleanings a month. There are a variety of companies out there yet many charge way above our cleaning fee of $100- Wil... read more
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Hello, I edited my listing and suddenly it doesn't appear in the search anymore.What to do? Thank you for your help in advance.
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My expected guest coming in August is going to cancel but she said her credit card got stolen, so she doesn't want the credit to go to the card she no longer has. How do we do this? (Neither of us have cancelled it yet, because we're not sure how to do it... read more
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I have a co-host who I want to modify the amount she is getting for hosting. Can you you tell me where do I change this setting?
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Wrong routing of payment at booking, I changed it once I discovered it. Anything I can do?
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