Hi lovely Airbnb Comunity,
Just looking for support , advise and a little help
I have been a host for the past 3 years and like many of you , I am sure, proudly owned a Superhost Badge.
My badge was removed from me last December because as Airbnb put it, I did not received any reviews or comments in the 3 months period .The reason been was not because I had very unhappy guests or because my hosting abilities have sudenn gone out of the window.....It happend because in the winter months I keep my properties close and therefore I did not have any guests staying.
no guests staying= no reviews
no reviews= no stars
no stars= no badge.
I express my feeling clearly to the Airbnb team and among a " We are sorry to hear that" or " We can see that you were treated unfairly" or " we have had quite a lot of complaints about this" they told me that a good option would be to put the properties on Snooze.
I hung up feeling positivly rensured that I found the soloution to this problem.
I was just in the middle of doing that when I reilized that if I use the snooze option from Mid October to Mid March .... yes the properies will be on snooze and therefore I would be able to retain my badge but no one will be able to see them as the system will take it of from the search....
so , all those people out there who like to plan a holiday in advance and perhaps wanting to book something now for june or july ( like I am personally doing at the moment as I am planning a trip to California for the summer) will miss completly to view my property....
How infuriating is this!!!!!!
I can not believe that any of the aibnb marketing specialists have not seen this huge deterrent in the system
I am lost for words
Any words of winsdom?
maddy