I've made a reservation 1 mont before my trip and had a talk with the owner before the reservation asking a few stuff i couldnt find in the announcement (i asked if he had AC and if i could do a late checkout), for wich he answered that he had AC and that he had no problem with me leaving the appartment late, so i did the reservation.
2 days before my trip (almost a month after i did the reservation), he wrote me that i needed to leave the appartment in the morning, so i asked him to please cancel my reservation because he was not satisfying my needs (which he alse agreed), but he refused to do it.
Now i needed to pay 3 times the price i payed for the appartment and i would like to get some refund from his side since its his fault that i needed to pay that difference, and the worst part is that it was 2 days before the day of the trip so i had very few options.
How should i proceed with this problem?
Im from Uruguay and i was looking for an airbnb contact so i could solve this but i couldnt find anything.
Thanks in advance