Pay Out not received!

[Noelle14]

I have guest in our rental right now and I still haven't recieved payment. I messaged them and they have not responded. What is my next step?

[David126]

Depends who you messaged and how.

[Colleen86]

I have not received payment from my guests who checked out yesterday (8/13).  Typically the money posts to my bank account after the first full day that renters have been there.  Air Bnb says payment was received on 8/11, but nothing has been deposited in my bank account.  Does anyone know what I should do?

[Noelle14]

Hi,

I'd call AIrbnb and make sure they have the correct bank information. Usually, Airbnb recieves the funds before your guest even check-in and then sends you the payment on the first day the guest arrive. Also, because of the weekend it could take longer  to show up, depending on your bank.

I hope this helps.

Noelle