Never got the "Payment sent"

Isabelle240
Level 2
Toronto, Canada

Never got the "Payment sent"

Got an email from Airbnb saying payment sent on Jan 7th.

Neither Paypal or my bank got it. I spoke to them already.

How can Airbnb check where the money is now?
6 Replies 6

Hi @Isabelle240,

 

Call Airbnb and ask them to check where the payment is stuck. His is a open forum for guests and hosts and unfortunately none of us can check it for u.

 

Sorry, couldn't be of much help.

Jeet

Isabelle240
Level 2
Toronto, Canada

Here's the email from someone who replied to me and fixed the problem

response@airbnb.com

Hi it has been 22 days and I still did not get my payment!!! Airbnb keeps telling me they will look into it and contact me but nothing! thi is so upsetting!

Hey! Here's the email which resolved everything for me : response@airbnb.com

good luck !

Tried this email but it didn't get send...

Patricia462
Level 1
Nairobi, Kenya

Good people. Me too. Am lost. I keep updating my payments but I can't understand why I don't get paid. However. I need a clarification

 

1. My payment mode cannot pick the online one.