trouble setting up checking quick reply template

[Ray2416]

Hi, 
I'm trying to setup a Quick Reply template for sending Arrival Guide information to Guests ahead of arrival.

When I select the access template it tells me I need to add guest access information. 

However, when I say add it tells me some information is missing. When I click "Add guess access" it takes me to Listing editor.

If I tab over to the arrival guide, I can see that every section is filled and there is no way for me to say add or update to quick reply template.


Any ideas as to what I might be doing wrong here?

Many thanks,
Ray