Errors with Check-in Method short code and smart lock

Errors with Check-in Method short code and smart lock

Hello. Since linking my smart lock to my listing and designation it as the check-in method, the short code [check-in method] is throwing an error. It says my scheduled email will not be sent. The error message says that I don't have a check-in method selected.  I have smart lock selected. I have all fields filled out. The batteries are new.  

 

I've been going around and around with this for hours and days with customer support to no avail. 

 

Anyone else having this issue?  Is there anyway I can get someone on the software QA team to have a look at this?

 

TIA

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